Steel Guitars of Canada

SGC Policies

Ordering Process /
Terms & Conditions

Nothing is processed or billed until after you preview your invoice. The buttons on this page do NOT process any billing.

1. Upon receiving your completed Order Form, SGC will determine & offer shipping options, plus any applicable taxes on Canadian sales in a return e-mail to you to confirm. There are NO Sales Taxes on sales outside of Canada.

2. Upon receiving your confirmation by return e-mail, SGC will then debit your credit card & process your order. Again, nothing is processed or billed until after you preview & confirm your invoice.

Please make your selection carefully. Once your order has been shipped, we cannot give any refunds or exchanges (unless defective or damaged in shipment). All defective/damage claims must be made within 5 days of receipt.

Prices are FOB Colborne, Ontario, Canada in Canadian Funds, & are subject to change without notice.

Thank you for shopping at Steel Guitars of Canada.

Who we are

With over 50 years of experience playing, repairing & building pedal steel guitars, Al Brisco, is Canada’s STEEL GUITAR AMBASSADOR.

Steel Guitars of Canada (SGC) is the premiere provider of pedal steel guitars in Canada and worldwide. In addition to various instruments and music, the store offers catalogues and events to suit a wide range of tastes. We are located near the town of Colborne, in the province of Ontario, Canada.

What personal data we collect & why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Who we share your data with

Steel Guitars of Canada DOES NOT share your personal information with any individual or business. We collect your information solely for the purpose of your requested transaction.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Steel Guitars of Canada DOES NOT share your personal information with any individual or business. We collect your information solely for the purpose of your requested transaction.