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Terms & Conditions

The Ordering Process:

Nothing is processed or billed until after you preview your invoice. The buttons on this page do NOT process any billing.

  1. Upon receiving your completed Order Form, SGC will determine & offer shipping options, plus any applicable taxes on Canadian sales in a return e-mail to you to confirm. There are NO Sales Taxes on sales outside of Canada.
  2. Upon receiving your confirmation by return e-mail, SGC will then debit your credit card & process your order. Again, nothing is processed or billed until after you preview & confirm your invoice.
  3. NOTE: There is a Minimum Order requirement of $40.00 CAD product on mail orders, (plus shipping) as it costs about as much to mail a $20.00 order as it does an $80.00 order, & takes just as much time & material to process, plus it is more beneficial to the customer when the shipping cost is divided among more items.

SGC will need your mailing address & phone # to obtain the shipping options, then SGC will email you with the payment options.

Please make your selection carefully. Once your order has been shipped, we cannot give any refunds or exchanges (unless defective or damaged in shipment). All defective/damage claims must be made within 5 days of receipt.

Prices are FOB Colborne, Ontario, Canada in Canadian Funds, & are subject to change without notice.

Thank you for shopping at Steel Guitars of Canada.